Return & Refund Policy for QuietCorner.shop

Last Updated: March 27, 2025

Overview

At QuietCorner.shop (“we,” “us,” or “our”), we want you to be completely satisfied with your purchase. This QuietCorner Return & Refund Policy outlines the terms under which you may return or exchange products purchased from our website. If you have any questions about our return policy, please contact us at .

1. Return Window

We accept returns within 30 days from the date of delivery. To be eligible for a return, you must initiate the return process within this 30-day window.

2. Product Condition

We accept returns for both defective (e.g., damaged, malfunctioning) and non-defective (e.g., change of mind) products, provided the following conditions are met:

  • The product must be new only, meaning it is unused, in its original condition, with all original packaging, tags, and accessories intact.
  • The product must not be a non-returnable item (see Section 5 for exceptions).

3. Return Process

To initiate a return, follow these steps:

  1. Contact Us: Email us at with your order number and reason for return within 30 days of delivery.
  2. Receive Return Label: If your return is approved, we will provide a free return label for defective products, which you can download and print. For non-defective returns, you are responsible for the return shipping costs.
  3. Ship the Product: Package the product securely and ship it back to us using the provided label (for defective products) or a carrier of your choice (for non-defective products).
  4. Receive Refund or Exchange: Once we receive and inspect the returned product, we will process your refund or exchange within 5-10 business days.

4. Refunds and Exchanges

  • Refunds:
    • For defective products, we will issue a full refund, including the original shipping cost, to your original payment method.
    • For non-defective products, we will issue a refund for the product price only (original shipping costs are non-refundable).
    • Refunds will be processed within 5-10 business days after we receive and inspect the returned product.
  • Exchanges:
    • We offer exchanges for both defective and non-defective products, subject to availability. If the requested item is not in stock, we will issue a refund instead.
    • For defective products, we will cover the shipping cost for the replacement item. For non-defective products, you are responsible for the shipping cost of the replacement item.
  • Restocking Fees: We do not charge any restocking fees for returns.

5. Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products that have been used, damaged, or are not in their original condition.
  • Products without original packaging, tags, or accessories.
  • Sale or clearance items (unless defective).
  • Personalized or custom-made products (unless defective).
  • Gift cards.

6. Return Shipping Costs

  • Defective Products: We provide a free return label for defective products. You can download and print the label, and there are no additional shipping costs for you.
  • Non-Defective Products: For returns due to change of mind or other non-defective reasons, you are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the product reaches us.

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at within 7 days of delivery. Provide your order number, a photo of the item, and a description of the issue. We will evaluate the situation within 72 hours and provide a free return label for you to return the item. You may choose a replacement (if available) or a full refund.

8. International Returns

For international orders, the return process is the same, but please note:

  • Return shipping costs for non-defective products are the responsibility of the customer.
  • International returns may take longer to process due to customs procedures.
  • Customs fees, import taxes, or duties paid on the original order are non-refundable.

For more details on international shipping, please review our .

9. Contact Us

If you have any questions about this QuietCorner Return & Refund Policy, please contact us at:

  • Email: [email protected]
  • Mailing Address: 826 W Main St A, Riverton, WY 82501, USA
  • Phone: +1 (504) 312 8085

10. Frequently Asked Questions (FAQ)

What is the return window for QuietCorner.shop?
You can return products within 30 days from the date of delivery, provided they meet our return conditions.

Does QuietCorner.shop accept returns for non-defective products?
Yes, we accept returns for non-defective products within 30 days, as long as the product is new, unused, and in its original packaging. You are responsible for the return shipping costs.

How long does it take to process a refund at QuietCorner.shop?
Refunds are processed within 5-10 business days after we receive and inspect the returned product.

Does QuietCorner.shop provide free return shipping?
We provide a free return label for defective products. For non-defective returns, you are responsible for the return shipping costs.